Supervisor, Waste Diversion (Green Bin)

Windsor, ON, Canada

Full Time

EWSWA - Waste Diversion

Manager/Supervisor

Supervisor – Waste Diversion (Green Bin)

Department: Essex-Windsor Solid Waste Authority
Position Type: Full-time (35 hours/week)
Location: Windsor, ON (Windsor Public Drop Off)
Posting #: SWA-14-25
Opening Date: May 21, 2025
External Closing Date: June 8, 2025

Role Snapshot (Our Elevator Pitch!)

Reporting to the Manager, Waste Diversion, the position is responsible for overseeing various Reduce/Reuse/Recycle and Compost programs with a primary focus on the new green bin waste collection program. The position is primarily responsible for overseeing the effective operation of the green bin collection program across multiple municipalities. The position ensures high-quality, contract-compliant service delivery by third-party contractors and monitors key performance metrics. The successful candidate will play a key role in monitoring service performance, investigating and resolving operational issues to ensure the effective delivery of the Green Bin Waste Collection Program. They will be responsible for overseeing the Green Bin Repair and Request Program, handling customer service-related matters, and ensuring that contamination levels remain within acceptable limits. Additionally, the role requires providing general facility oversight and supervision as needed to support the operations of the Essex-Windsor Solid Waste Authority (EWSWA).

Why Work With Us?

The Essex-Windsor Solid Waste Authority (EWSWA) is the governmental agency charged with the responsibility of providing an economical and environmentally conscious integrated solid waste management system for the County of Essex (County) and the City of Windsor (City). The mission of the EWSWA is to provide programs to manage the solid, non-hazardous waste generated in the County and the City in an environmentally sound manner through processes which include, but are not necessarily limited to, reduction, reuse, recycling, composting, and landfilling.

What You’ll Do

In this role, you will be responsible for:

1. Supervision and Coordination:

Supervise, coordinate, and/or schedule the work of employees and contractors for the Green Bin Program and Waste Diversion programs
Establish methods and procedures to meet work schedules and coordinate work activities with others
Oversee the Green Bin Repair and Request program, ensuring timely and effective resolution of customer service requests
Monitor and evaluate the performance of various contracted services to ensure compliance with contract specifications, service standards, and municipal expectations
Assist with developing, recommending, implementing and administering policies and procedures
Work as an integral part of the EWSWA management team

2. Environmental and Safety Management:

Identify, investigate, correct, and prevent reoccurrence, as well as document potential environmental and safety problems

3. Operations and Productivity Improvement:

Resolve operational and customer service challenges and recommend productivity, efficiency, and/or improvement measures
Develop and implement effective standardized procedures
Collaborate with staff on education and other initiatives to address and reduce contamination issues in programs such as the Green Bin Program which may include field audits and inspections
Respond to and investigate inquiries and complaints regarding Waste Diversion programs such as the Green Bin Program and coordinate with appropriate contractors or stakeholders to ensure prompt resolution

4. Staff Management and Development:

Support human resources through interview, hire, training, payroll, performance monitoring and documentation, as well as potential discipline and/or discharge if needed

5. Reporting and Documentation:

Track key performance indicators, document service disruptions or deficiencies, and maintain detailed records of contractor performance for reporting and corrective actions
Prepare regular reports on program performance, service metrics, improvement initiatives, and other related reports as required

6. Maintenance and Resource Management:

Develop and monitor infrastructure, equipment and machinery maintenance plans, as well as requisition materials and supplies as needed
Assist with the development and administering of operating and capital budgets

7. Other Duties as Assigned:

Performs other related duties and tasks as assigned.

What You Bring

Education:

University or post-secondary degree in a related field preferred
Certification in Solid Waste Management or related field is an asset
Occupational Health and Safety certification (e.g., WHMIS, First Aid) is an asset

Experience and Expertise:

2 or more years of related or relevant experience, with at least 1-year supervising union staff and administering a collective agreement
Experience in supervising contracts for those providing goods and services

Skills and Abilities:

In-depth knowledge of food waste and organic collection and processing systems, including waste diversion strategies and contamination reduction
Familiarity with applicable environmental regulations, compliance standards (e.g. Ontario Food and Organic Waste Policy Statement, Ministry of Transportation, Ministry of Environment, Conservation and Parks) and health and safety legislation (e.g. Occupational Health and Safety Act)
Strong leadership and team management skills, with the ability to work independently to motivate and direct a diverse workforce
Proficient in data analysis, report writing and performance measurement
Excellent communication, conflict management and interpersonal skills, with the ability to interact effectively with contractors, customers, residents, stakeholders, staff and municipal leaders
Strong problem-solving abilities and decision-making skills under pressure
Proficiency with MS Office Suite (Excel, Word, Outlook) and waste management software/tools
Familiarity with GIS-based routing systems and software for customer service and fleet management are an asset
Demonstrated experience managing multiple contracts that are large is scale, as well as, preparing and issuing requests for proposals, quotations, and tenders for the procurement of supplies and/or services

Other Requirements:

Must possess and maintain a valid Class “G” Ontario driver’s license and have access to a personal vehicle for work-related travel within Windsor and/or the County of Essex
Must provide a Ministry of Transportation Driver Abstract (Uncertified)
Must provide a Police Information Check (PIC) document

Hours of Work:

The hours for this role will be 35 hours per week with the ability to work outside of regular daily hours on an occasional on-call basis, including Saturdays and Sundays, as required.

What We Are Offering

As an EWSWA non-union position, this role is on Band 6 with a range of $96,910 to $118,980. The benefit package is second to none, and the defined benefit plan of the Ontario Municipal Employees Retirement System (O.M.E.R.S.) is a pension system sought by many.

The EWSWA embraces diversity and inclusion in our workforce and workplace. EWSWA is committed to building inclusive teams and an equitable environment for people to be themselves. All qualified candidates are encouraged to apply as the EWSWA will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process.

The County assists with the recruitment process and administers Human Resource functions on behalf of the EWSWA. Please notify the County of any accommodations through [email protected]. Information received relating to accommodation will be addressed confidentially. This information can be made available in alternate formats upon request.

Personal information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used for the purpose of this employment opportunity only.

County of Essex

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