Manager, Information Technology (12-month contract)

Essex, ON, Canada

Temporary

Information Technology

Manager/Supervisor

Manager, Information Technology (12-Month Contract)

Department: Information Technology
Position Type: Temporary, Full-time (40 hrs./week)
Location: Essex, Ontario (Hybrid)
Posting #: COE-08-25
Opening Date: January 10, 2025
Closing Date: February 2, 2025

Role Snapshot (Our Elevator Pitch!)

Are you an inspirational and people-focused leader with a talent for empowering teams and driving digital transformation? Join the County of Essex on a year-long contract as our Manager, Information Technology, where you’ll drive transformative digital solutions, enhance cybersecurity, and empower teams to deliver exceptional services that shape our community’s future.

Why Work With Us?

The County, as we like to call ourselves, is an upper-tier municipal government organization, providing programs and services to approximately 193,000 residents within the Essex County region and some shared services to approximately 422,000 within the Windsor-Essex region.

We operate in Canada’s warmest and southernmost County, surrounded on three sides by water and blessed with unrivalled opportunities for boating, fishing, cycling, golfing and other recreational pursuits. One of Ontario’s best-kept secrets, the County offers an affordable mix of urban and rural living with easy access to world-class amenities and schools. We are located next to the urban center of Windsor and just minutes from downtown Detroit. With comprehensive benefits, professional development opportunities, and a culture built on respect and inclusivity, we are proud to support our people in achieving their goals.

About the Team

As the Manager, Information Technology, you’ll lead a talented and dedicated IT team driven by a mission to deliver exceptional digital services. You’ll work closely with Darrel Laurendeau, our Director of IT to implement strategies that align with county-wide objectives and foster a high-performing, customer-focused culture.

Key Responsibilities

As the Manager of IT, you will be responsible for:

Leadership
- Recruit, mentor, and develop IT professionals to build a dynamic, high-performing team
- Inspire and motivate staff to achieve strategic goals while fostering innovation and collaboration
Strategic Alignment
- Collaborate with the Director to shape and implement forward-thinking IT strategies
- Drive technology initiatives that align with organizational objectives and deliver measurable impact
Operational Excellence
- Enhance IT service delivery through process improvements and the adoption of ITIL best practices
- Oversee Helpdesk Operations, ensuring exceptional support and issue resolution
Resource Management
- Partner with the Director to manage budgets and allocate resources effectively, ensuring financial accountability
Application Support
- Oversee the administration and management of County applications within the IT Department’s scope
Collaboration and Innovation
- Champion user-centric solutions, collaborating with departments to deliver impactful programs and projects

What You Bring

Your Expertise:

- A Bachelor’s degree in Computer Science, IT, Business, or Engineering (Master’s preferred)
- Certifications in ITIL v4 and COBIT 2019 are valuable assets
- At least 5 years of progressive IT experience, including 3 years in a managerial or supervisory capacity

Your Skills:

- Proven leadership in developing high-performing teams and driving strategic outcomes
- Strong project management expertise, including Agile and Waterfall methodologies
- Exceptional communication skills to translate technical concepts for diverse audiences
- Analytical, organized, and results-oriented with a focus on customer service excellence

Your Passion:

- A forward-thinking mindset with a commitment to fostering innovation, collaboration, and impactful change

What We Are Offering

A salary range of $125,840 to $154,499 is just the beginning. The benefit package is second to none and the defined benefit plan of the Ontario Municipal Employees Retirement System (O.M.E.R.S) is a pension system sought by many.

The Application Journey

Your journey starts here. Submit your application online at the Career Opportunities section of our website at www.countyofessex.ca by February 2, 2025. If selected, you will be contacted by our HR team to participate in our hiring process.

We believe in a thoughtful and transparent hiring process designed to identify the best candidate for the role while allowing you to learn about us. Here’s what you can expect:

1. Application Submission
Submit your application, including a tailored resume and cover letter, through our online portal by February 2, 2025. Be sure to highlight your leadership experience, accomplishments in IT innovation, and alignment with the County’s mission and values.

2. Initial Screening
Our hiring team will review applications to shortlist candidates whose skills, qualifications, and experience closely match the role’s requirements.

3. Phone Interview
Shortlisted candidates will participate in a 15-minute phone interview to discuss their background, interest in the role, and alignment with our organizational culture.

4. Comprehensive Interview Panel
Selected candidates will be invited to a panel interview. This stage will focus on your:

Leadership philosophy and experience in team development
Strategic thinking and ability to align IT initiatives with organizational goals
Problem-solving and project management skills
Technical expertise and innovation in IT service delivery

The panel will include representatives from IT, HR, and the organization to ensure a holistic evaluation.

5. Case Study Presentation
As part of the panel interview, candidates will complete a brief case study to demonstrate their ability to develop and present strategic solutions to real-world IT challenges.

6. Offer and Onboarding
If selected, you’ll receive a formal offer outlining the terms of employment. Upon acceptance, our onboarding team will work with you to ensure a smooth transition, including introductions to your team, access to tools and systems, and a comprehensive overview of your first 90 days.

The County of Essex embraces diversity and inclusion in our workforce and workplace. We are committed to building inclusive teams and an equitable environment for people to be themselves. We encourage applications from all qualified candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodations through [email protected]. Information received relating to accommodation will be addressed confidentially. This information can be made available in alternate formats upon request.

Personal information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used for employment opportunities only.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter*

Please select the highest level of education you have completed from the list below.*

Please select which if any of the following certifications you have.* ITIL v4 CertificationCOBIT 2019 CertificationI have either certification

How many years of progressive IT experience do you have?*

How many years of Managerial or Supervisory experience do you have in IT?*

How would you characterize the level of experience you have with managing the Cyber Security program corporately?*

Human Check*

Submit Application

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.